Press the remote or the wall mounted start switch listen to the motor and watch the movement of the chain.
Garage door opener chain not moving motor running.
Sometimes homeowners will find that their automatic garage door opener runs but the door doesn t move.
The motor will run but will not move the chain.
The motor will start and stop in response to button pushes like it is supposed to normally the first push starts it in one direction the 2nd reverses the direction and the 3rd will stop the motor.
Before you go to the extreme of replacing the opener or buying parts try cleaning the switch contacts.
If the motor hums but the chain doesn t move that indicates a problem with the motor.
They can hear the motor going but the door itself is not opening.
Do you have an older chain drive garage door opener and the motor no longer automatically stops when the door is at the fully open or closed position keeps running until the timer or thermal cutout stops it.
If your genie garage door opener sounds like it s running but not moving and making a grinding noise it could be a coupler.
Turn them to clockwise to max and try again.
However the chain has completely stopped moving and by extension so has the door.
This causes the motor to run for an extensive period of time before it seems to timeout and give up.
The chain and door connector assembly haven t budged since.
3 if the chain still doesn t move check the force settings on the motor head.
I ve not worked on garage doors before but i.
This process varies by manufacturer and model but many openers can be re engaged by pulling the emergency cord a second time.
The motor should be driving a chain or belt.
If the chain or belt moves then the opener motor is ok and the problem is probably at the emergency release.
Those are the two blue screws.
Image taken from a chamberlain manual.
As the shoe moves into the trolley the emergency release should reset but if the release is jammed or broken that might not be happening.
This is an easy fix.
When we push the open button the motor runs and makes sound by the chain that opens the door does not move.
If the cord has accidentally or purposely been pulled the automatic door opener will not work until the chain is re engaged.